Senior Sales Adviser
Dec 2013 - Jun 2018
- Developed excellent communication and customer liaison skills.
- Shown initiative and teamwork skills by supporting other team members with their tasks after finishing my own.
- Constantly under pressure to finish tasks before the end of every shift.
- Developed problem solving skills through dealing with irate customers in a professional manner, quickly resolving situations using my own initiative.
- Dealt with telephone calls and queries from customers addressing their requirements.
- Working on the till routinely handling cash and dealt with the cash and audit reconciliation at the end of the working day.
- Worked towards daily sales, order and account opening targets.
- Carrying out regular department re-merchandising.
- Given additional supervisory responsibilities such as, daily targets to achieve, motivation of my team in order to achieve set targets and attend management meetings and reviews.
Sociology and Criminology
Sep 2012 - Jul 2016
University of Portsmouth